Quality is at the heart of everything we do. From sourcing the ingredients to the final package, our products go through numerous checks, including quality assurance, safety, science, regulatory, sensory, and label design. We call this our Seed to Feed commitment.
We have state-of-the-art manufacturing and quality control programs, and we work to improve them permanently. Why? Because millions of customers around the world enjoy our products every single day, and we value that trust above all else.
A Comprehensive Process to Ensure Quality
Seed to Feed is our commitment to ensuring the highest quality and eÂffectiveness of all Herbalife Nutrition products. We make our best-selling products, like Herbalife Formula 1 Meal Replacement Shakes, Herbal Tea Concentrate, and Herbal Aloe Concentrate, at our own state-of-the-art facilities.
We employ many skilled and talented scientists to ensure that we are using the best available processes and equipment, making sure that our procedures – specifically from the quality perspective – are at the highest possible standard.
While the process is far more extensive, Seed to Feed can be broken into four major components:
1. Quality Ingredients
When it comes to our products, everything starts with quality ingredients, so the first three steps of Seed to Feed have to do with finding raw material suppliers.
These steps include:
- Plant
- Cultivate
- Harvest
We partner with trusted farmers that have been producing quality ingredients for many generations. This also allows us to have complete traceability of the active ingredients in our products.
2. Manufacturing
Since 2009, we have invested millions in quality control laboratories and infrastructure to take the in-house manufacturing of our key product units produced up to 70 percent. We made the decision to bring manufacturing in-house to the greatest extent possible to allow us to ensure that our product is consistent. This guarantees that you get the exact same quality whether you are buying our Formula 1, tea, or supplements in India, Brazil, Mexico, or the U.S. Our products undergo state-of-the-art blending, compression, packaging, and manufacturing.
We currently have 6 Herbalife Nutrition Innovation & Manufacturing (H.I.M.) facilities, where leading scientists and experts in nutrition guide the development, manufacturing and testing of our products:
- H.I.M. Winston-Salem in North Carolina
- H.I.M. Lake Forest in Orange County, California
- H.I.M. in Virginia
- H.I.M. Changsha in Hunan Province, China
- H.I.M. Nanjing in Jiangsu Province, China
- H.I.M. Suzhou in Jiangsu Province, China
3. Testing
Throughout the whole process, five rounds of rigorous in-process tests are performed. We conduct 98 percent of our quality assurance testing in-house in any one of our world-class laboratories. All of our labs have achieved the highest level of accreditation, ISO 17025, reflecting our commitment to industry-leading standards. We are also an industry leader in quality control, particularly in the area of botanical identification. We continue to lead the way as we expand and improve our program to include new advances in science such as DNA technology.
4. Distribution
We store our products at environmentally monitored distribution centers before they are picked up by independent distributors or shipped to customers. Furthermore, we have developed new delivery formats, such as sales centers, pick-up locations, Herbalife Nutrition trucks, and automated sales kiosks.
Herbalife Nutrition’s manufacturing processes have received numerous awards from multiple agencies and organizations around the world recognizing that we’re one of the few companies that are actually fabricating to this type of quality standard.
It’s something we’re very proud of and we want to continue building upon it.
Gary SwansonMSc – Sr. Vice President of Global Quality Assurance and Control
Gary Swanson is senior vice president of Global Quality Assurance and Control. He is responsible for all corporate and regional quality assurance teams as well as the testing laboratories and quality operations at Herbalife Nutrition.
He has grown and diversified the Herbalife Nutrition Quality group to include Analytical Method Development, Audit Compliance, Process Validation, Metrology, QMS, Botanical Science and Plant Genomics. Swanson has a Bachelor of Science in Chemistry and Biology from Laurentian University in Sudbury in Ontario and a Master of Science in Neurophysiology from the University of Guelph in Guelph, Ontario. He lives a healthy, active lifestyle by playing golf and enjoying his favorite Herbalife Nutrition products, Herbalife Nutrition Formula 1 Healthy Meal Nutritional Shake Mix Mint Chocolate, MemoryArmor, and Herbalife24 ACHIEVE Protein Bar Chocolate Chip Cookie Dough.